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La Gondola.it

  La Gondola

La Gondola is a store of carefully selected fine Italian products. We have been selling via Internet ,phone,fax ,email,chat for 9 years now (since 1997)

The different product categories are similar in their fine quality and in the attention paid to small details which have made the Italian style famous worldwide. Within each category, the products are periodically updated so that you will always discover new "jewels" from our much adored country. The various proposals presented by La Gondola are aimed not only at people searching for top quality items, but also at the most demanding collectors. The products selected must live up to very rigorous criteria; the same rigorous attention is also applied to our customer service.

I wanted to write to thank you for the excellent customer service in relation to my order. I was a little apprehensive at first about ordering an espresso machine from overseas, but it was one of my best experiences with online ordering. With lower shipping prices than many domestic companies, it was only 26 hours in transit from Italy to the USA! In addition to having the best selection and prices I could find on the web, the numerous follow-up emails and overall service were just excellent. I will certainly recommend you to anyone I know looking for espresso equipment in the future. Thanks again for the great service, J. J. -California (USA)

Carlo, We just finished our first cup from our new pavoni....extrordinary! I also wanted to tell you I don't but too much on the internet because I like to invest in my community, but your prices were so good, I couldn't resist. I also felt that because the machine is Italian, it was nice to do business directly with you. Everyone was very helpful, promptly answering e-mail questions and concerns I had. You also sent me helpful tips on making the perfect espresso and even phoned after I placed the order to confirm it was correct. I wish you well, M. M. -USA

My coffee machine arrived yesterday, as promised. (just in time for my Birthday!) Congratulations on an excellent service and thank you! Grazie Mille!! Terry-USA

I want to commend your company for excellent customer service. I have never been more impressed. I appreciate how you kept me up to date on the status of my order, when it would be shipped and when I could expect it to arrive. It made it so much easier for me to actually surprise the person I had purchased the piece of art for. A lot of companies who deal with online and mail order services could learn a lot from the way you do business. G. H. -USA


Espresso Machines
Ice Cream Makers
Pasta Machines
Murano Glass
Italian Fashion
Gift Ideas
Arts & Crafts






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